Wells Fargo Bank in 2494 Bayshore Boulevard

Customer Reviews about Wells Fargo Bank:

• ★ ★ ☆ ☆ ☆
  Probably the worst run branch I visit between among several different states. The downtown branch is excellent, but on every single occasion I've attempted to use this branch I've been the first person in line and told by the manager "someone will be right with you; thanks for your patience". This last time I got the same thing as I watched 4 employees chatting near the drive thru window (no cars at window) and avoiding eye contact as I again waited for the one teller working to finish her extremely long transaction with a customer. I don't make scenes so after 5 or 6 minutes standing there I gave up and walked out. Not one person said a thing to me which is odd since employees out numbered customers 5 to 1. As I said, not the first time for that type of service here but it will be the last time I visit this branch. Probably time to look for another bank.
  By David Meier, February 07, 2017
• ★ ☆ ☆ ☆ ☆
  I went to this bank on 3/21 to make a cash deposit. I work in the service industry, so I do this a few times a week. I handed the teller my money and she put it in the cash counting machine, confirming the amount. Then another teller entered and started counting the money, while simultaneously putting it in her cash drawer. The first teller handed her the paper slip where she had written done the amount that had been confirmed in the cash counting machine. The second teller said there were 5 fewer 20's than originally counted in the machine. I was informed that I was now depositing 100 less than I had brought in to deposit. After a very condescending manager explained to me that I must have dropped some money in my way in, I was never returned the money. I asked them to hand me back my money but it was already in her drawer. Apparently, there is no audio or video recordings, nor does their counting machine keep a record of the money that has been counted! Something fishy is going on and I'm out 100 of very hard earned money.
  By mia friedman, January 19, 2017

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